Anonymous
map-marker Bellevue, Washington

Reverse mortgage

My mother passed away on April 23, 2023. She had placed her home on a reverse mortgage. I want the house and I dont know what to do. There is a balance due on the home. My mom did not leave a probated will. The lawyer that I had spoke to wanted to charge me $6000.00 for each affidavit form. There is 9 brothers and sisters.
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Ghali C

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Verified Reviewer

Scammers

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They r stealing money from my card and they dont wanna pay me back I called them several times and nothing they r only taking more money
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Loss:
$500

Preferred solution: Full refund

Christi B Ghr

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Verified Reviewer
| map-marker San Francisco, California

TOOK $39.99 OUT OF OUR BANK ACCOUNT!!!

They just took $39.99 out of our account with NO AUTHORIZATION WHAT SO EVER! We do not even understand how they acquired access to our bank account!!!
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Loss:
$40
Pros:
  • No idea
Cons:
  • No idea

Preferred solution: Full refund

User's recommendation: DO NOT USE!!!!!!!

Asmaa M Bzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medina, Medina Region

Emergency questions

Everything is ok , thank you so much for your help and support You are a very good and cooperative company.
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Anonymous
map-marker Elmhurst, Illinois

Did not know i was ging to be charged 40 per month

tricky fine print that costs hundreds of dollars to get a stupid form filled out and printed. do not give them you credit card number!
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Anonymous
map-marker Columbus, Nebraska

Cancel

No complaints just no longer needed your service . Got on as a one time service I didnt want a long term relationship
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Deniz B

Hi i cancelled my free trial but still got charged

Hi I've cancelled my free trial membership and checked my account you charged me £29.99 can I have my money back please
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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Chicopee, Massachusetts

Get copy of power of aterny document that already exzists

I need a copy of my revocation of power of aterny you created for me. Please mail of e-mail it to me thanks
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Larry B Mys

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Verified Reviewer

Cancelling 7 days trial

Good product. I would subscribe if I needed future legal documents . Hggggfffffffffffffffffgghhhhhhjjjuuhuuuhhhhhhhjhhhhhhhhhhhhhhhhjjjjhuyu
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Pros:
  • Good product
  • Handy when needed
Cons:
  • Bone

Preferred solution: Cancel 7 day trial

User's recommendation: I would recommend hhhhhhhhhhhhhhhhhhyyuyyyyyyyyyyyyyyhgffffgghhgttgyyyyyyyyyyyyyyyyyffggggyyyhhy

Gary A Bkx

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Verified Reviewer
| map-marker Springfield, Tennessee

Only used once. Can’t really review.

Discovers monthly charge of $29 on bank account. Dont need service. Called number you gave and cancelled. Thanks.
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Loss:
$200
Pros:
  • Handy when needed

Preferred solution: Full refund

User's recommendation: Keep track of automatic subscriptions!

Jeff S Mmm

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Verified Reviewer

Cancel my account

I never got the power of attorney forms I sent you and my account was charged twice!! I want to know why I have been charged $39.00 twice for nothing!!!! I would like a total refund of $78.00 please
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Preferred solution: Full refund

Gilda Qlb
map-marker London, England

Refund

I cancelled my free 7 day trial but have been charged £29.99 on the 24/02. Wham can I expect a tefund Thanks Vikki
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Mukesh k Cec
map-marker New Delhi, National Capital Territory Of Delhi

Cancell my account

Dear Sir , I am not intreset In member of roketlawyer,you have Charged 3021/- My account without intimation.So I want cancel my membership from roketlawyer . Sir I am request to you ,please my membership were cancel and Refund my accounts
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Preferred solution: Full refund

Anonymous

Paid $40 for an invalid document

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A document for non renewal of lease for a rental property we have want valid in the state of California, and they refused to refund. Offered only. $40 credit. Why would I accept a credit when I couldnt be confident it would be valid ??
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Cons:
  • Invalid legal documents

User's recommendation: Stay away - they peddle invalid legal documents

Anonymous
map-marker Selinsgrove, Pennsylvania

Cancell my account

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There is no complaint, everything was very helpful thank you , Im cutting down on accounts due to covid19. Thank you again
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Edna T Acc

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Verified Reviewer

I canceled with Rocket Lawyer and they continue to take funds from my debt card.

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I canceled with them the very next day. However, they continue to debt my card for $39.99 the past 2 months.

I can't hardly, make it on what little Social Security I get each month and $39.99 may not be much to some people but it has caused me hardship. I can't afford to buy my medicine for or pat a water bill.

Please refund my money for February and March as you were not authorized to be paid.

This is a RIP Off I will never use them again and neither will some of my friends and family.

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Loss:
$7998
Cons:
  • Ongoing charges

Preferred solution: Full refund

User's recommendation: Do not use Rocket Lawyer they are a RIP Off

3 comments
Mora Ubr

I was surprised to know that i was subribed in rocket-lawyer, maybe my kids had do the subscription, i need to unsubribe but i dont know the account .... i was charged in my credit card 39.99 USD.

and i believe it would be monthly... Please unsubscribe, till now i am wondering how a 3 yr old kid had able to make the subsciption.

I dont care how she'd be able to do that, what i care is stop the charging.... i am not using your services...

Cydney Egw

I went to GoDaddy site for an LLC & a few more things when I was done, then Rocket Lawyer popped up. I thought they were connected with GoDaddy.

I filled out a form thinking it was just for discussion but I was actually filling out an official form. Since I thought it was part of Go Daddy I then ordered a seal, paid for it never receiving a confirmation of what I wanted, instead they kept trying to sell me stuff they said I needed. I called one day in June 2020 during Covid-19 to make sure everything was correct. I'm not quite sure but I thought the recording said something about them not being licensed lawyers (not sure).

I was already mad because no one would return my phone calls or emails. The last email said how I've tried to reach them & what to do if I have to talk to my lawyer. I received a call 30 minutes later & told her I didn't want anything else to do with them & I didn't want any recurring charges after they finished what I had paid for.

GoDaddy apologized and said they didn't know who Rocket Lawyer was. I'm going to consult a lawyer on line to see if I've been over charged & go to Legal Zoom to see what they charge.

Delanna Zwp
reply icon Replying to comment of Cydney Egw

The SAME EXACT THING happened to me. Literally.

I've been a godaddy customer for s while and seen a rocket lawyer ad on godaddy's site and thought how awesome of a chance it would be to change from sole proprietorship to Corp. So I move had 900$ saved for almost two years now (I'm below the poverty level and am trying my hardest to keep my tiny little company afloat with what little I make and then I get scammed out of every dollar I have down to my last penny and they WILL NOT respond either. I hope you get your refund back as well cause I'll be damned if they just take my money and F-Me over like this.

If I gotta drive up to their office in Sacramento or wherever the *** it's at I will. They burned the wrong person.

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