filters
state:
Show
city:
Show
product:
Show
Show

Rocket Lawyer - Charged me without permission

What happen after a free trial? Yes they took $39.95 no warning.
1.0
Details
Advertised vs Delivered
Price Affordability
#1115488
Reply to reviews
Show

No Services Rendered Review

Went to site to look at POA form, just noticed they have been taking $39.95 mo from my acct for 6 mo or more.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1030519
Reply to reviews
I purchased a document for a quoted price of 19.99. 6 months later I realize they charged me 39.99 and had been withdrawing same sum every month since. I did not agree or sign up for a free trial or a membership. If you do any business with this company they sign you...
Read more
Anonymous
Anonymous

I have the same complaint. Rocket Layer is charging my credit card every month and I never signed up with them. I will ask for money refund plus penalties.

Product
#1005176
Reply to reviews
Show

Short Review on August 21, 2016

I cancelled same day because documents werent what i was looking for, you still charged my account 39.95 why is this i will be calling my bank and reversing this charge . and changing my information !
#904601
Reply to reviews
Show

Rocketlawyer Legal Document Review

Rocket lawyer have charged me £25.99 after I had already cancelled my trial. I'm very angry about this and would like to talk to someone in the company about this.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#868631
Reply to reviews
I set up an account for helping to set up a business. I eventually went and hired a human lawyer as Rocket Lawyer's documents were to vague to be of use. A month ago I noticed that I have been getting repeatedly billed $40/month. I was lead to believe that I didn't...
Read more
1.0
#855540
Reply to reviews
On April 12th I received an email message from Charmaine Smith with Rocket Lawyer thanking me for contacting them and that my password had been reset and gave me the new password. I immediately contacted them as I had asked for a password reset not had I called them...
Read more
Anonymous
Anonymous

No it has not been redial ex they haven't even had the decency to respond.

1.0
I didn't like
  • Allowed idenity theft
#829644
Reply to reviews
I am looking for things wrong with this company and thus far all I see is ppl who intended to use their trail service for free and either forgot to cancel or cancelled after the trail period and were mad about the fees, which ok that thin line of 'your mistake' with...
Read more
#775874
Reply to reviews
Show

Rocketlawyer Legal Document Review

I have had the same experience as many others. Signed up to do the one free document. Receive that document thinking that it was done and over with. Now have received 5 chares 39.95 and I'm trying to get them refunded!
1.0
Details
Price Affordability
#763668
Reply to reviews
Like many, I used Rocket Lawyer's "1 Free Document" and then found that I was being charged $39.95/month two months later. Not only did they sign me up for their service without my knowledge, they signed me up for their "Premium" Service and started helping themselves...
Read more
#729101
Reply to reviews